Effective Date: January 1,2022
Excess Telecom (“we” or “our”) is committed to protecting your privacy. The following information is provided to help you better understand the type of information Excess Telecom collects from and about you when you visit our website (“Site”) and use our mobile applications (each an “App”). This policy only applies to the Excess Telecom Site and Apps, collectively referred to as the “Services.”
Excess Telecom is not responsible for the content or privacy policies of third-party websites. Third- party websites may collect personal information from our customers. Please be aware of the policies of all websites you may be linked or redirected to from the Excess Telecom website.
There are several ways we may obtain information about you, including through (A) information you provide to us directly; and (B) information that we automatically collect. This includes data that identifies you personally whether directly (i.e., your name) or indirectly (i.e., information about your online use).
Excess Telecom collects information from you when you choose to share it with us. This may include when you use our Services, register or create an online account with or through our Services, request information from us, sign up for newsletters or our email list, rate or review our products and services, request customer support, or otherwise communicate with or contact us. The information we collect may include your name, address, email address, telephone or mobile number, date of birth, gender, social security number, photograph, and user name.
You also may provide us with certain information in connection with the following transactions:
Whenever you visit or interact with the Services, we along with any third-party advertisers and/or service providers, may use a variety of technologies to automatically or passively collect certain information about your activities through the Services.
Excess Telecom may use the information we collect from and about you for any of the following purposes:
Additionally, if you use the Site or Apps to connect with third party services, you authorize us to use information from and about you, on your behalf, to interact with these third party services based on your requests.
For information on your choices with respect to interest-based ads, see the “Interest Based Advertising Choices” section below.
To understand your choices for receiving more relevant advertising provided on the Services or across other websites and online services, please review the information below:
Even if you opt out, you still may receive advertising from us that is not customized based on your Service or usage information, or advertising from other third parties if they are not a DAA participating company.
There may be advertisements that appear on the Excess Telecom Site or Apps that will take you to a different website. These websites may ask for your personal information. Excess Telecom has no control over our advertisers’ Privacy Policies, so please make yourself aware of any website’s Privacy Policies prior to providing your personal information.
Excess Telecom will not disclose e-mail communications that are transmitted using Excess Telecom services to third parties, except as required in order to provide service or as required to be disclosed by law.
In order to activate and access your account, you will be required to provide a password. You are responsible for remembering and maintaining the confidentiality of your password and are responsible for any activity conducted using your password.
Excess Telecom wants to ensure that all account information is accurately reflected and will correct any incorrect information at the customer’s request. Customers may utilize the Services or contract Excess Telecom to correct and verify account information.
Excess Telecom does not knowingly collect information from anyone under the age of 18 without prior verifiable parental consent and may limit participation in certain services we provide to individuals over the age of 18.
Excess Telecom may use customers’ personal information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.
Excess Telecom has implemented technology and security features, such as encryption, to safeguard the privacy of your customer specific information from unauthorized access or improper use and will continue to enhance our security measures as technology becomes available. Unfortunately, there is no such thing as foolproof security on the Internet, and therefore, Excess Telecom makes no guarantees with regard to the sufficiency of our security measures.
Your personal information is stored on servers in the United States; however, some of our service providers may store information on servers hosted in other countries.
As such, your personal information may be subject to the laws of other countries, where the data protection and other laws may differ from those of the United States.
Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate.
Customer specific information that is submitted to our Services will be collected, processed, stored, disclosed, and disposed of in accordance with applicable U.S. law.
Subscribers have the option to “opt-out” of service with Excess Telecom at any time. Subscribers are under no obligation to continue use of wireless services with Excess Telecom. To “opt-out” at any time, please call 1-800-615-0898.
For questions in regards to your Excess Telecom service, call 1-800-615-0898 or chat on our website at www.excesstelecom.com